Hotline Available for Municipal Services

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Hotline Available for Municipal Services By Sorravit Iameak According to the Cha-Am Mayor Mr. Nukul Pornsomboonsiri, the Cha-Am Municipal Office is now providing complaint filing systems via Hotline no. 1132 or tel. 032 472 550. Both the lines are attended by officials who receive and do the systematic follow-up for complaints from local people in the city. In addition, the Mayor can view complaints report by e-mail. Therefore, those who file complaints can be assured of the services provided in terms of efficient work follow-up and monitoring, and the municipal executives can trace the information. To solve problems on people who do not get any services provided by the Municipality, Mr. Nukul introduced filing complaints through the information center No. 1132. Since this number, belonging to the National Telecommunications Commission (NTC), is available nationwide, the line may sometimes connect to other offices outside Cha-Am. In this case, it is recommendable to use the number 032 472 550 which can be more easily connected by both fixed lines and cellphones. The Cha-Am Mayor is thinking about sending useful information and updates via SMS to cellphones so that people in the city can get news more quickly. Those who want to use this service can apply for free at the Cha-Am Municipal Office or the community leaders. Further information is provided at 032 471 665.

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