WhatsApp has stopped working on a host of smartphones – find out if yours is on the list


People who use certain Apple and Android smartphones are no longer able to access WhatsApp after the Meta owned firm removed support on older devices.

From November 1, users of these devices will no longer be able to send messages, photos and videos or access groups and make video calls.

WhatsApp has said it has removed support for smartphones still running Android 4.0.4 or earlier and as well as iPhones with iOS 9 or earlier installed.

A full list of the affected devices can be found below.

The only way for people who use these devices to continue using WhatsApp is to upgrade their phone.

If you do decide to upgrade your phone, make sure you save your chat history before you make the switch.

In WhatsApp, there is an option to export chat history and send it as an email attachment. You will then be able to re-import it once you have a new device. Check in the settings of WhatsApp as it will likely differ depending on the smartphone.

In addition, if you use a newer model smartphone than the listed below but still run  Android 4.0.4 or earlier or iOS 9 or earlier then you need to update your operating system to a newer version in order to be able to continue using WhatsApp.

  • iPhone
    iPhone SE
    iPhone 6S
    iPhone 6S Plus
  • Samsung
    Samsung Galaxy Trend Lite
    Galaxy Trend II
    Galaxy SII
    Galaxy S3 mini
    Galaxy Xcover 2
    Galaxy Core
    Galaxy Ace 2
  • LG
    Lucid 2
    LG Optimus F7
    LG Optimus F5
    Optimus L3 II Dual
    Optimus F5
    Optimus L5
    Optimus L5 II
    Optimus L5 Dual
    Optimus L3 II
    Optimus L7
    Optimus L7 II Dual
    Optimus L7 II
    Optimus F6, Enact
    Optimus L4 II Dual
    Optimus F3
    Optimus L4 II
    Optimus L2 II
    Optimus Nitro HD and 4X HD
    Optimus F3Q
  • Huawei
    Ascend G740
    Ascend Mate
    Ascend D Quad XL
    Ascend D1 Quad XL
    Ascend P1 S
    Ascend D2
  • Sony
    Xperia Miro
    Sony Xperia Neo L
    Xperia Arc S
    ZTE Grand S Flex
    ZTE V956
    Grand X Quad V987
    ZTE Grand Memo
  • Others
    The Alcatel One Touch Evo 7
    Archos 53 Platinum
    HTC Desire 500
    Caterpillar Cat B15
    Wiko Cink Five
    Wiko Darknight
    Lenovo A820
    UMi X2
    Faea F1
    THL W8